Canceling your subscription

You can cancel at any time. Canceling is fully self-serve, with no cancellation fees; the steps depend only on where you subscribed — website or iOS app.

Cancel a web subscription

If you subscribed on the omniprompt.im website:

Open the self-serve page at omniprompt.im/subscription/cancel. Sign in with the email on your subscription.
Choose Cancel subscription and confirm.

Cancel an iOS App Store subscription

If you subscribed inside the Omni Prompt Ai app on iPhone or iPad, Apple bills you, and only Apple can cancel it:

Open Settings on your device and tap your name.
Tap Subscriptions.
Select Omni Prompt Ai, then tap Cancel Subscription.

What happens after you cancel

You keep full access to your plan until the end of the period you've already paid for.
When the period ends, your account moves to the Free plan — everyday chat with Omni Prompt Ai Instant at limited capacity. Your chats, projects, and files stay in your account.
On the 7-day trial, cancel any time before the renewal on day 7 and you keep trial access for the rest of the 7 days — see How the trial works.
Until you cancel, your plan renews on its own — see Does my subscription automatically renew?
You can resubscribe whenever you like.

Deleting the app does not cancel

Removing the app from your device, or not using your account, does not stop billing — and for Apple-billed subscriptions, neither does deleting your Omni Prompt Ai account. Always cancel using the steps above.

Charged after you canceled?

Two causes are worth a quick check:

The subscription is billed by Apple. Canceling on the website doesn't stop it — check your device's Settings → Subscriptions.
The subscription is on a different account. If your plan shows Free but charges continue, you may have subscribed under another email or sign-in method.

If neither applies, email help@omniprompt.im with your account email and the charge date — usually faster than a bank dispute. To identify a charge on your statement, see Understanding your charge.

Refunds are governed by our Terms & Conditions — see Refunds for how to request one.